A Different Approach To Rescue
A couple of days ago, I received an inquiry about one of my puppies. I responded with my standard, “we do not use an adoption application but rely upon on interview process. Please tell us about yourself.” The following e-mail, and subsequent adoption, reminds me of why we approach rescue with a different philosophy than most. As Gisele likes to put it, we look for reasons to adopt to a person, not reasons not to. We only have a few dogs at a time, but we foster them so that we know them, can provide good care for them, and match them with the right family. When a potential adopter identifies a dog that we think doesn’t work for them, we try to explain why and recommend another. We genuinely try to make it a positive experience for all involved. We aren’t always successful, and we’ve made our fair share of mistakes, but we’re trying.
I’m not saying our way is right and someone else’s is wrong, it’s just that we seem to have hit on something that works for us. Ultimately, it boils down to relationships. We strive to develop them with our fosters, our supporters and certainly our adopters. Maybe that is the key.
Anyway, read this e-mail all the way to the end. Trust me, it’ worth it!
The thing is, we have been through the wringer looking for dogs and I swear we have met every crazy person out there running a pet rescue. We have had applications approved with phone interviews and home visits and a resounding YES here’s your dog followed up by unreturned phone calls and general silence when we try to arrange to meet them. We just this past weekend drove to Sanford twice after filling out an approved application, exchanging have a dozen emails, and being interviewed over the phone only to be told when we got there (the second time) that they were concerned about the dogs being out on the job site and that we would be overwhelmed with the dogs and the baby (things we had been completely open about and had discussed in depth with them from the beginning). So I want to make sure that I answer any questions that you have, that you ask me every question that you can think of, that I’m as open and honest and upfront as I can possibly be with you and that you are comfortable with us and our intentions and that you’re absolutely satisfied that we have thoroughly thought this through, that we are prepared for any and all challenges (mentally, physically, financially), and that we just want to save a couple of dogs and spoil them rotten in the mean time.
I am amazed at what this family went through. We happily work with families to find the dog that fits their life. It is our pleasure!
2 thoughts on “A Different Approach To Rescue”
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Working with you all has been an amazingly positive experience. The support and care that you have shown us went above and beyond all expectations. Holly has got to be just about the nicest person I've ever met and I just wish I could put her in my pocket to keep her with me wherever I go. Giselle clearly knows her dogs and puts alot of time and energy into their training and adjustment. And both of them have been incredibly understanding and shown that they don't just care about the dogs, they care about the people and the families and the lifetime happiness of all of the above. I will never forget how fantastic you have been through this and want to thank you both from the bottom of my heart. I know there's no such thing as a perfect dog and a perfect fit, but this has to be as close as anyone has ever gotten and we have you both of you to thank for it!
Maryam, you are amazing. It was an honor to meet you. And by the way, everyone loves Holly!